1. Will you hang my lights?
We do not install customer-supplied lights. To ensure the highest quality and reliability, we only use our own professional-grade, commercial lighting materials. This allows us to provide a warranty and stand behind our work with confidence.

2. Do you take the lights down after the holidays?
Yes, takedown is included in our service. Just like installation, we schedule removals by neighborhood to work as efficiently as possible. Starting in late January and continuing into February, we’ll return to remove all lighting in your area—typically completing multiple homes during the same visit. You’ll receive a heads-up before we arrive, and there’s no need to be home. We’ll take care of everything quickly and safely.

3. Do I own the lights?
No. Our lighting packages are part of a lease agreement, which includes installation, takedown, maintenance, and storage. This ensures you're always using top-quality, well-maintained products each year—without the hassle of ownership or upkeep.

4. What happens if a light goes out?
If you notice an issue, just give us a call. Maintenance is included in your package, and we’ll come out promptly to fix or replace any faulty lights at no additional charge.

5. How soon can you install?
We schedule installations by area to maximize efficiency and complete multiple homes in the same neighborhood within a day or two. While we can’t guarantee an exact installation date in advance, we’ll give you a heads-up—typically the day before—when we’re scheduled to be in your area. This approach helps us serve everyone more quickly during the busy season.

6. Do you offer custom designs?
Yes! Every lighting display is tailored to your home and preferences. We use photos of your property to design a unique layout, and we’ll work with you to adjust colors, patterns, or add-ons to fit your vision.

7. Is storage included?
Absolutely. After we remove the lights, we safely store all materials in our facility until next season. You don’t have to store or manage anything.

8. Are you insured?
Yes, we are fully licensed, bonded, and insured. Your safety and peace of mind are our top priorities.

9. What colors do you offer?
We offer a wide variety of color options, and every bulb can be individually customized—giving you full control over your holiday display. Whether you prefer classic white, vibrant multicolor, or a custom color scheme, we’ve got you covered. Check out our Gallery to see examples of our work and get inspired!

10. How much does your service cost?
We provide custom estimates based on the size of your home, the complexity of the design, and the number of lights used. Most homes fall within a general range, but we’ll give you an exact quote after reviewing your property.

11. Can I change the design or colors each year?
Absolutely! Since the lights are leased and custom-programmed, we can make adjustments to the color scheme or layout each season to keep your display fresh and exciting. [A small bulb-change fee will be added to your invoice.]

12. What happens if there’s bad weather during installation or takedown?
Safety is our top priority. If weather conditions prevent safe installation or takedown, we’ll reschedule as soon as it’s safe to proceed. We’ll keep you informed throughout the process.

13. Can I schedule my lighting for a special event (not just Christmas)?
Yes! We can provide lighting for a variety of occasions including weddings, parties, Halloween, and other seasonal or themed events. Just let us know what you're celebrating!

14. Do I need to be home during installation or takedown?
Nope! As long as we have access to the areas we need, you don’t need to be home. We’ll notify you beforehand and handle everything.

15.Do you offer commercial lighting?
Yes, we provide lighting services for businesses, HOAs, and other commercial properties. Contact us for a custom quote tailored to your needs.